Refund Policy

Last updated: 21-12-2025

Thank you for shopping with Vantique. We value your trust and strive to provide the best products and services. Please read our refund policy carefully.

1. Eligibility for Refunds

Refunds are applicable under the following conditions:

The product received is damaged, defective, or incorrect

The product is not as described

Order cancellation request is made before shipment

To be eligible:

The product must be unused, in its original packaging

Request must be raised within 48 hours of delivery

2. Non-Refundable Items

Refunds will not be provided for:

Products damaged due to customer mishandling

Normal wear and tear

Customized or print-on-demand products (if applicable)

Orders placed under clearance or sale (unless defective)

3. Refund Process

To initiate a refund, please contact us at:

📧 Email: vantique01@gmail.com

📞 Phone: 9569319432

Include:

Order ID

Reason for refund

Clear photos/videos (if damaged or defective)

Once approved, we will notify you via email.

4. Refund Timeline

Approved refunds will be processed within 5–7 business days

Refunds will be credited to the original payment method

Processing time may vary depending on your bank or payment provider (UPI, card, net banking)

5. Shipping Charges

Shipping charges are non-refundable

In case of damaged or incorrect items, return shipping cost will be borne by us

6. Order Cancellation

Orders can be cancelled before dispatch

Once shipped, cancellation is not possible

If cancelled successfully, refunds will be processed within 5–7 business days

7. Late or Missing Refunds

If you haven’t received a refund:

Check your bank account

Contact your payment provider

Then reach out to us at vantique01@gmail.com

8. Contact Us

For any refund-related questions, contact:

Vantique

📧 Email: vantique01@gmail.com

📍 Address: Kaptanganj Basti

Important Note

We reserve the right to refuse refunds if the above conditions are not met.